Administration of funds in recovery
Review the funds associated with your file, check every recorded movement and ask for withdrawals. Each request is reviewed by our team, under our verification and control procedures, before any money is sent.
- Posted
Credit received
Source reference recorded
- In review
Withdrawal requested
Funds held while we review
- Completed
Withdrawal paid
Payout reference recorded
Features
What you can do here
Here's what the portal does.
Your balance and history
See your balance and every credit and debit behind it. Entries can't be changed or deleted. If something is corrected, you'll see a new entry.
Case tracking
Follow your case from start to finish. See which documents we still need and upload them here.
Withdrawals to your bank
Ask for a withdrawal to a bank account you've added and our team has checked. The amount is set aside as soon as you ask.
PDF statements
Download a statement for any period. We check that it adds up before you can download it.
English and Spanish
The portal and the emails we send you are available in both languages.
How it works
How to get started
Create your account
Sign up and confirm your email address.
Add your bank account
Tell us where to send payouts. Our team checks it before you can use it.
Follow your case
Check your balance, upload documents and see updates on your case.
Security
How we protect your account
Some of this you turn on yourself. The rest is always on.
Two-step verification
Turn it on and a stolen password isn't enough to get into your account.
Password check for sensitive actions
Before you add a bank account or ask for a withdrawal, we ask for your password or code again.
Email alerts
We email you when something about your security changes, such as a new device, a new password or a new bank account.
Scanned files
Documents are scanned for malware before anyone opens them, and they're shared only through private links that expire quickly.
We will never ask you to send money.
This portal has no deposits and takes no card details. If someone asks you for money or card details in our name, don't send anything.